Post Sales Engineer (Microsoft)

Our Client is a wholly-owned subsidiary of a large Group of Companies (MNC-status) and began its operations in 1985, providing PC hardware, software and services to business customers. Today, they are a service delivery arm for the Group by providing after-sales services in technical support, maintenance and product warranty services. 

With over 30 service engineers who hold vendor certifications, they are a committed business partner in IT system services for its customers to achieve the highest IT operational efficiencies.

Location: Kota Damansara

Responsibilities:-

  • Responsible for problem identification, trouble shooting and implementation on all range of Microsoft platform.

  • Engage in the maintenance and support activities, which include perform trouble shooting, incident response and patching on timely manner.

  • Coordinate with vendors and support team on problem resolution, implementation issues and upgrades.

  • Work with end users, architects and team lead in developing and implementing Microsoft related configuration changes based on requirements.

  • Create and maintain documentation for MS platforms for installation, changes, upgrades and operational maintenance. 

Requirements:-

  • Bachelor’s Degree in Computer Science/Information Technology or equivalent

  • 3-5 years of experience in the related field.

  • Technical knowledge in Microsoft Azure, Windows Servers, Active Directory, Exchange, O365.

  • Candidate with AWS, VMWare, Hyper-V, Backup & Recovery experience will be an added advantage.

Monthly remuneration package: RM3500 to RM7500

Other benefits: Transport allowance, Handphone allowance and Incentives

Write to recruit@jobsmart.com.my with your updated resume to apply for this position.

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