Our Client is a wholly-owned subsidiary of a large Group of Companies (MNC-status) and began its operations in 1985, providing PC hardware, software and services to business customers. Today, they are a service delivery arm for the Group by providing after-sales services in technical support, maintenance and product warranty services. 

With over 30 service engineers who hold vendor certifications, they are a committed business partner in IT system services for its customers to achieve the highest IT operational efficiencies.

Location: Kota Damansara


  • Propose a solution design based on customers' requirements.

  • Collect and analyse data from various sources (such as firewalls, routers, antivirus products, proxies and OS).

  • Coordinate with vendors and support team on problem resolution, implementation issues and upgrades.

  • Able to work well in a team, collaborating with developers, customers, project managers and requirement analysts.

  • Strong working knowledge/experience in designing, implementing and supporting web middleware and 3rd party applications.

  • Support and maintain the Splunk infrastructure in a highly available configuration.


  • Bachelor’s Degree in Computer Science/Information Technology or equivalent

  • 3-5 years of experience in the related field.

  • Knowledge of Wintel, Linux, Splunk, SIEM, QRadar, Arcsight, DynaTrace.

  • Candidate with ITIL, Enterprise Architect certified would be an added advantage.

Monthly remuneration package: RM5000 to RM8000

Other benefits: Transport allowance, Handphone allowance and Incentives

Write to recruit@jobsmart.com.my with your updated resume to apply for this position.

Post Sales Engineer (SIEM)

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